Privacy Policy

PRIVACY POLICY
Last updated September 17,
2024
This Privacy Notice for BCG Learning Specialists (“we,”
“us,” or “our“), describes how and why we might access,
collect, store, use, and/or share (“process“) your personal information
when you use our services (“Services“), including when
you:
  • Engage with us in other related ways,
    including any sales, marketing, or events
Questions or
concerns? Reading this Privacy Notice will help you understand
your privacy rights and choices. We are responsible for making decisions
about how your personal information is processed. If you do not agree
with our policies and practices, please do not use our Services. If you still have any questions or
concerns, please contact us at susan.l@bcglearning.com.
SUMMARY OF
KEY POINTS
This summary
provides key points from our Privacy Notice, but you can find out more
details about any of these topics by clicking the link following each
key point or by using our table of
contents below to find
the section you are looking for.
What personal information do we
process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with us and
the Services, the choices you make, and the products and features you
use. Learn more about personal information you
disclose to us.
Do we process any
sensitive personal information? Some of the information may be
considered “special” or
“sensitive” in certain
jurisdictions, for example your racial or ethnic origins, sexual
orientation, and religious beliefs. We do not process sensitive personal
information.
Do
we collect any information from third parties? We do not collect any information from
third parties.
How
do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We
process your information only when we have a valid legal reason to do
so. Learn more about how we process your
information.
In what situations
and with which parties do we share
personal information? We may share information in specific
situations and with specific third
parties. Learn more about when and with whom we share
your personal information.
How
do we keep your information safe? We have adequate organizational and technical processes and
procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify
your information. Learn more about how we keep
your information safe.
What are your rights?
Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy
rights.
How do you exercise
your rights? The easiest way to exercise your rights is by visiting bcglearning.com/contact, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection
laws.
Want to learn more about what we do with
any information we collect? Review the Privacy Notice in
full.
TABLE OF
CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short: We collect
personal information that you provide to
us.
We
collect personal information that you voluntarily provide to us when you
express an interest in obtaining
information about us or our products and Services, when you participate
in activities on the Services, or otherwise when you contact
us.
Personal Information Provided by
You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we
collect may include the following:
  • names
  • phone
    numbers
  • email
    addresses
Sensitive
Information. We do not
process sensitive information.
All personal information that you provide
to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
2. HOW DO WE PROCESS
YOUR
INFORMATION?
In Short: We
process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your
consent.
We process your personal
information for a variety of reasons, depending on how you interact with
our Services, including:
  • To deliver and facilitate delivery
    of services to the user.     We may process your information to
    provide you with the requested service.
  • To respond to user inquiries/offer
    support to users.     We may process your information to respond to
    your inquiries and solve any potential issues you might have with the
    requested service.

3. WHEN AND WITH WHOM
DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We
may share information in specific situations described in this section
and/or with the following third
parties.
We may need to share your personal
information in the following situations:
  • Business Transfers. We
    may share or transfer your information in connection with, or during
    negotiations of, any merger, sale of company assets, financing, or
    acquisition of all or a portion of our business to another
    company.
4. HOW LONG DO WE KEEP
YOUR
INFORMATION?
In Short: We
keep your information for as long as necessary to fulfill the purposes outlined in this
Privacy Notice unless otherwise required by
law.
We will only keep
your personal information for as long as it is necessary for the
purposes set out in this Privacy Notice, unless a longer retention
period is required or permitted by law (such as tax, accounting, or
other legal requirements).
When
we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this
is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
5. HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In Short: We
aim to protect your personal information through a system of organizational and technical security
measures.
We have
implemented appropriate and reasonable technical and organizational security measures designed to
protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify
your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within
a secure environment.
6. DO WE COLLECT
INFORMATION FROM
MINORS?
In Short: We
do not knowingly collect data from or market to children under 18 years of age.
We do
not knowingly collect, solicit data from, or market to children under 18
years of age, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or that you
are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information
from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may have
collected from children under age 18, please contact us at susan.l@bcglearning.com.
7. WHAT ARE YOUR
PRIVACY
RIGHTS?
In
Short: You may review,
change, or terminate your account at any time, depending on your
country, province, or state of residence.
Withdrawing your
consent: If we are relying on your consent to process your
personal information, which may be
express and/or implied consent depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?“ below.
However,
please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when
applicable law allows,
will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
If you have
questions or comments about your privacy rights, you may email us at
susan.l@bcglearning.com.
8. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most
web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no
uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently
respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this Privacy
Notice.

California law requires us to let you know
how we respond to web browser DNT signals. Because there currently is
not an industry or legal standard for recognizing or honoring DNT signals, we do not respond
to them at this time.
9. DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In Short: If
you are a resident of, you may have the right to request
access to and receive details about the personal information we maintain
about you and how we have processed it, correct inaccuracies, get a copy
of, or delete your personal information. You may also have the right to
withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law.
More information is provided below.
Categories of Personal Information We
Collect
We have collected
the following categories of personal information in the past twelve (12)
months:
Category Examples Collected

A.
Identifiers

Contact details, such as real name, alias,
postal address, telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address, email address,
and account name

NO

B. Protected classification
characteristics under state or federal
law

Gender, age, date of birth, race and
ethnicity, national origin, marital status, and other demographic
data

NO

C. Commercial
information

Transaction information, purchase history,
financial details, and payment
information

YES

D. Biometric
information

Fingerprints and
voiceprints

NO

E. Internet or other similar
network activity

Browsing history, search
history, online behavior, interest data, and
interactions with our and other websites, applications, systems, and
advertisements

NO

F. Geolocation
data

Device
location

NO

G. Audio, electronic, sensory,
or similar information

Images and audio, video or
call recordings created in connection with our business
activities

NO

H. Professional or
employment-related information

Business contact
details in order to provide you our Services at a business level or job
title, work history, and professional qualifications if you apply for a
job with us

NO

I. Education
Information

Student records and directory
information

NO

J. Inferences drawn from
collected personal information

Inferences drawn from any of the collected
personal information listed above to create a profile or summary about,
for example, an individual’s preferences and
characteristics

NO
K. Sensitive personal
Information

NO
We may also collect other
personal information outside of these categories through instances where
you interact with us in person, online, or by phone or mail in the
context of:
  • Receiving help through our customer support
    channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to
    your inquiries.
We will use and retain the collected
personal information as needed to provide the Services or for:
  • Category C – As
    long as the user has an account with us
Sources of Personal
Information
Learn more about the sources
of personal information we collect in “WHAT INFORMATION DO WE COLLECT?“
How We Use and Share Personal
Information
Learn about how
we use your personal information in the section, “HOW DO WE PROCESS YOUR
INFORMATION?“
Will your information be shared
with anyone else?
We
may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Learn more about how we disclose personal information to in the section,
“WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?“
We
may use your personal information for our own business purposes, such as
for undertaking internal research for technological development and
demonstration. This is not considered to be “selling” of your personal
information.
We
have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve
(12) months. We will not
sell or share personal information in the future belonging to website
visitors, users, and other consumers.
Your
Rights

You have rights under certain US state
data protection laws. However, these rights are not absolute, and in
certain cases, we may decline your request as permitted by law. These
rights include:
  • Right to know whether or not
    we are processing your personal data
  • Right to access your personal
    data
  • Right to correct inaccuracies
    in your personal data
  • Right to request the deletion
    of your personal data
  • Right to obtain a copy of the
    personal data you previously shared with us
  • Right to non-discrimination
    for exercising your rights
  • Right to opt out of the
    processing of your personal data if it is used for targeted
    advertising, the sale of personal
    data, or profiling in furtherance of decisions that produce legal or
    similarly significant effects (“profiling”)
How to Exercise Your
Rights
To exercise these
rights, you can contact us by
visiting bcglearning.com/contact, by
emailing us at susan.l@bcglearning.com, or by referring to the contact details at
the bottom of this document.
Under certain US state data protection
laws, you can designate an authorized agent to make a request on
your behalf. We may deny a request from an authorized agent that does not submit
proof that they have been validly authorized to act on your behalf in
accordance with applicable laws.
Request
Verification

Upon receiving your request, we will need
to verify your identity to determine you are the same person about whom
we have the information in our system. We will only use personal
information provided in your request to verify your identity or
authority to make the request. However, if we cannot verify your
identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention
purposes.

If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your
request and the agent will need to provide a written and signed
permission from you to submit such request on your
behalf.
10. DO WE MAKE UPDATES TO THIS
NOTICE?
In Short: Yes, we
will update this notice as necessary to stay compliant with relevant
laws.
We may update this
Privacy Notice from time to time. The updated version will be indicated
by an updated “Revised” date at the top of this
Privacy Notice. If we make material changes to this Privacy Notice, we
may notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your
information.
11. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If
you have questions or comments about this notice, you may email us at susan.l@bcglearning.com or contact us by post
at:
BCG Learning
Specialists
2846 Bentwood
Drive
Marietta, GA 30062
United States
12. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
You have the right to request access
to the personal information we collect from you, details about how we
have processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your consent to our processing of
your personal information. These rights may be limited in some
circumstances by applicable law. To request to review, update, or delete
your personal information, please visit: bcglearning.com/contact.